Real Estate School Florida Real Estate License Mortgage Broker School Florida Real Estate School

Technical Support


Technical Support hours:
Monday-Friday 8:30AM-5:15PM EST

Technical Support contact information:
Toll-free:
(800) 432-0320 x 2 
Local: (941) 378-2900 x 2
Fax: (941) 378-3883
Email: support@bertrodgers.com
(we will not open email with attachments)
NOTE: Please do not email your Answer Sheets to us. We cannot process Answer Sheets via email. Please fax or mail them to us.

If a technical support representative is not available immediately, you have the option to hold for the next available representative or leave a detailed message and your call will be returned as soon as possible.

Troubleshooting

If you are trying to access your course and your get a blank screen saying:

..Now Taking Course:

you have a pop-up blocker that needs to be disabled.  For instructions on how to disable your pop-up blocker click here.

 

If you are having difficulty printing your certificate, click here.

 

For any other technical problems, click here for our Troubleshooting Guide.



The technical requirements necessary to successfully complete a Bert Rodgers Schools course online include the following:

  • PC (not MAC-compatible) 600 MHz Intel Pentium III processor or equivalent
  • Windows 2000, or Windows XP , ME, NT, 98
  • 128 MB RAM (256 MB recommended)
  • 275 MB available disk space
  • Internet Explorer 6.0 or higher (click here for download) 
  • AOL, Earthlink, Compuserve dial-up users should minimize the connection window and launch Microsoft Internet Explorer from the desktop or start button
  • Macromedia Flash 8.0 (click here to test if you have Macromedia Flash)  (click here for free download)
  • Adobe Acrobat (free download click here)
  • Pop-up blockers disabled
  • Cookies enabled
  • JavaScript enabled